Love Hannah Lee processes and ships orders Monday - Friday within 48 hours of purchase. Orders placed on weekends will be processed within 48 hours on the next business day. Love Hannah Lee is not responsible for additional fees related to international shipping. Love Hannah Lee is not responsible for lost or stolen packages once tracking information reports delivered to the address provided. Please contact your local postal service for assistance in lost or stolen packages.
Current shipping rates:
- United States: Free shipping on orders of $50 or more; flat rate shipping of $6.95.
- Canada: Free shipping on orders of $75 or more; flat rate shipping of $11.95
- International: Flat rate shipping of $19.95
Love Hannah Lee offers free returns within 14 days of the item being delivered on order within the U.S. and Canada. Products must be unworn and unwashed with tags attached. If items are not returned in the condition they were sent the return will not be processed, nor will a refund be issued.
To initiate a return please email firstname.lastname@example.org and we will share return shipping instructions. Once your return is received, inspected and approved, a refund will then be issued. Please allow 7-10 business days for refund to process.
We are committed to customer satisfaction and do our best to ensure you are happy with your purchase. Please do your part by reading all product information thoroughly before purchase and clarifying any questions with us.